Service problems galore on my most recent visits. Last week they seemed to be without a bartender for most of the lunch hour. 10 minutes after I made my drink order, and having seen no bartender, I asked when my drink would be available. I was told the bartender would be there in another 10 minutes. It was another half an hour. By the time I got my drink it had taken 45 minutes. The manager made the drink complementary, but someone still left it on my bill and I had to ask for it to be removed. Then, on my visit today, it took around 25 minutes for our food to come out. We were informed the kitchen was backed up. They weren't all that busy so this was odd. And, once again, I had problems with my drink order. I ordered a cocktail and they gave me the wrong liquor in it. Then, there was a mad rush to find the correct liquor (mezcal). After 10 mins or so I asked them to give up and said I would just order something else. However, when I said this the Mezcal Search Party disbanded and no one asked what else I would like to drink. It took another 10 minutes for the waitress to ask. After I had informed the Mezcal Search Party to give up, someone had the common sense to say "take it off his bill", but the other person in the search party got all agitated at this and snapped that I was "not her table" leaving me to wonder if this would be taken care of (fortunately, it was). I really don't appreciate employees getting all angry over basic stuff like this (or, if they do, they should do it away from customers). Bourbon and Butcher seem incapable of providing timely, professional service.
Board Game Bento, today’s sponsor, has a different theme each month, and they guarantee at least $80 worth of games and accessories in each box. A monthly subscription (with no commitment and the ability to cancel anytime) will set you back $50 + s/h. Committing to a six-month subscription reduces that price a bit. So it’s pricier than the comic book version (and many other monthly subscription boxes), which obviously means you’re taking more of a risk.
wingspan board game